Exceptional Agent

Thank-you Penny for a great result! Your customer centric approach, eye for detail and excellent communication kept us involved and informed throughout the entire process. Always a pleasure to work with!

Vendor; 44 Signature Drive, Alfredton 3350

I am happy with Penny and her help

Penny is a soft spoken and polite person to deal with. She always returned my calls or emails.She was patient and kind in her approach. I would recommend Penny to sell your property if you are thinking of doing so.

Vendor; 3/4 Dunn St, Golden Point, VIC, 3350

Real Estate Superstar ⭐️

Penny was recommended to us by a friend and I knew she was the one for us from the first conversation. She is professional and helpful for sure, but much more than that, she was determined, communicated information to us quickly and had a sense of humour when warranted. We would recommend Penny to anyone who wants to sell their property in a heartbeat!! Thanks Penny, for making these first time property sellers feel confident, relaxed and stress free!!

Leesa & Jason; 33 Clarke Street, Miners Rest, VIC, 3352

A vibrant and easy to communicate experience

Penny knew exactly how to communicate the property to us, we were rushing to buy. But we were told by Penny that this location, the established property and the surrounding area is undeniable for a good purchase / future investment.

Kathy & Toby; 70 Creekstone Drive, Alfredton, VIC

A pro-active, caring, on-the-ball, creative, all round excellent Agent.

Penny knows the market, is immediately contactable and follows through to the benefit of her clients. It was a difficult time with Covid-19 restrictions but Penny worked conveniently for our search for a suitable house, which was IMMEDIATELY suggested, followed up and is now our home! Her suggestions and implementation meant that we were able to tick every box on our list in no time flat! Penny is a very approachable, pleasant and she finds a way to facilitate a great outcome. Thank you!!

Lyn & Richard; 2/16 Alexander Ave, Wendouree, VIC

Great pleasure to highly praise Penny Shields

It is great pleasure to highly praise Penny Shields on the sale of our property Unit 6/320 Joseph Street, Canadian, Ballarat 3350. On Penny's first inspection her advice was to de-clutter personal items, add some matching colors and some compliments through. Bank evaluation was ? price, Penny kindly as of what we could expect as sale price I advised $15,000 over expected $. On open day I was at work and received an offer $25,000 above bank evaluation and $5,000 more than expected. It is with great thanks to Penny our new home can be completed and she made arrangement for us to rent the house till completion of our home. Truly well-presented, prompt and professional. Would not hesitate to recommend PRD & Penny for any sales or buying purpose.

Ramel & Francis; 6/320 Joseph Street, Canadian

Excellent communicator with real experience

Penny was able to achieve a good result in spite of the difficulties of dealing with COVID-19 restrictions, he ability to adapt to changing circumstances has been amazing Her professionalism, dedication and professionalism paid off, we are very happy with our sale outcome. Thank you Penny for looking after us and ensuring all stakeholders were kept informed.

Ilaria; 3 Larter St, Ballarat East, VIC

Friendly service and great result.

Penny worked so hard to sell our home and achieved a great result for us. She was friendly and patient with us as first time sellers. She was happy to explain the process to us along the way. Penny was honest and genuine, she gave us advice with our best interests at heart. She communicated with us really efficiently, not overloading us with information but keeping us fully informed. Penny made the whole process easy and stress free.

Vendor; 523 Howitt Street, Soldiers Hill, VIC, 3350

Our house sale

Penny made the whole selling experience enjoyable. Penny is confident, friendly and reliable.Penny made what we thought was going to be a stressful time , an enjoyable experience. She was knowledgeable, upfront and always prompt to get back to us with daily updates.

Marianne Kirsteuer; 1134 Geelong Road, Mount Clear, VIC

Charming and reassuring

As first time homebuyers, our knowledge was limited and having already endured some awful experiences with other real estates agents and conveyancers and brokers, we were feeling pretty disillusioned. Penny was a complete flip. She was wonderfully friendly, supportive and informative. She kept me up to date and checked in from time to time which was very reassuring. My partner and I are very happy to have purchased our first home through Penny and she made sure it was a joyful experience for us in the end. It wasn’t just another job or pay check, she had genuine interest in assisting us as buyers. I will happily use her services in the future.

Jacinta & Josh; 406 Darling Street, Redan, VIC, 3350

Great communicator

Penny provided timely advice and was in regular communication with us throughout what can be a difficult process. A fantastic professional who worked tirelessly to achieve a great outcome. Penny is highly recommended.

Ned & Suada; 418 Larter Street, Golden Point

Welcoming & Friendly

Helpful throughout the whole process. We're first home buyers so we had plenty of questions, Penny was happy to help wherever she could!

Buyer; 34 Marxsen Parade, Lucas, VIC, 3350

Sale review

So happy with Pennys professionalism and communication. She continued to keep us updated regularly. Thanks so much Penny.

Vendor; 3 Andrews Court, Nerrina, VIC, 3350

Prompt, Friendly and Capable

As an interstate buyer, I found Penny Shields to be extremely helpful. She never hesitated to supply information and always returned any communication promptly. She is easy to talk with and displayed an excellent knowledge of the property and the market. I would highly recommend her.

Purchaser; 16 Lawrie Drive, Alfredton, VIC, 3350

Penny Shields Positive Experience

It was a pleasure to deal with Penny who kept me informed about the property over several weeks and took a lot of time and trouble to discuss all aspects of the property with me. She was always courteous and helpful and I felt confident dealing with her.

Fay; 13 Orchid Court Beaufort 373

Thoughtful Penny

Penny and the PRD team have been fantastic! The process of buying a home through Penny has been a smooth process with no surprises.

John & Christine; 4 Redwood Ct, Mount Helen, VIC, 3350

Selling our Family home

Penny was very professional with the selling of our family home. It was in our family for over 50years and we would have liked it to go to another family or young couple. After every open Penny would call me and give me an update, stating 'I don't think we've found our buyers just yet' until one day she stated that she thought she had found them We were very happy that a young couple have bought our home and hopefully they'll make as many happy memories as we did Penny always updated and answered any queries without hesitation and in a timely manner. Very happy with our result especially with Covid-19 causing a few issues. Thanks again Penny.

Tania; 406 Darling Street, Redan, VIC, 3350

Great communication

Dealing with Penny as first time investors, made the whole process easy and stress free. She was great with communication and always promptly responding to all our queries. She helped guide us through an unfamiliar process and made the whole experience really easy.

Buyer; 17 Mia Street, Alfredton, VIC, 3350

Purchasing an investment property

Penny was friendly, professional and punctual. She returned all our phone calls promptly. We would have no hesitation in recommending her to other vendors and purchasers.

Buyer; 1/23 Gillies Street, Alfredton, VIC, 3350

I found Penny to very professional in her work

Penny displayed utmost professionalism in selling my home and to purchase another.

Buyer; 204B Johns Street, Ballarat East 3350

Always kept me informed

I was very pleased with Penny, she gave me her estimate of price of my home and all the homes of similiar size that were sold in recent times in the district, always kept me informed after of prospective buyers that viewed the my home. I would recommend her to anyone else that was considering selling their home.

Vendor; 5 Pemberton Place, Miners Rest 3352

Excellent!

I was very, very happy the way in which Penny handled the sale of my property from start to finish. Penny's attention to detail is impressive, her ability to keep me well informed of all aspects along the way, was much appreciated. Her bright, enthusiastic personality is a bonus!

Vendor; 204B Johns Street, Ballarat East 3350

Amazing Experience

Penny has been incredible, From the moment we met her we got such a warm genuine vibe off her and it was more like meeting a long lost friend as opposed to doing business She gave us a detailed background of the property and was very forthcoming with the process from bid/offer and now as we settle We HIGHLY recommend her and all PRD agents, We would DEFINITELY use this agency again.

Buyer; 6 East Street North, Ballarat East

Caring and Knowledge

Penny was really supportive and had a great knowledge of the market. Her recommendations for local businesses that are needed through the sales process were of high quality too. I would happily recommend Penny to my friends and associates.

Buyer; 3/12 Morgan Street, Sebastopol 3356

Authentic professional

I would like to thank Penny for the assistance she provided when purchasing my new home. She proved to be very knowledgeable about the area in which I was buying, as well as subsequent processes in the purchasing. Penny was also highly professional in her dealings with me, and also understanding of my needs. Her friendly demeanour and empathetic nature was also a bonus during this journey. I cannot recommend Penny highly enough. Thank you!

Buyer; 1167 Eyre Street, Newington, VIC, 3350

Real Estate Superstar ⭐️

Penny was recommended to us by a friend and I knew she was the one for us from the first conversation. She is professional and helpful for sure, but much more than that, she was determined, communicated information to us quickly and had a sense of humour when warranted. We would recommend Penny to anyone who wants to sell their property in a heartbeat!! Thanks Penny, for making these first time property sellers feel confident, relaxed and stress free!!

Leesa & Jason; 33 Clarke Street, Miners Rest, VIC, 3352

Productive Penny

Thank you Penny for doing such a great job selling our Mount Helen house ! The experience for us was fast and no fuss , your communication excellent and we were so happy with the way you managed to look after all parties involved so well ! Would be happy to recommend you to anyone looking to sell or buy in the area. Thank you so much, Jane and Ken ( Melbourne)

Kenneth & Jane; 4 Redwood Ct, Mount Helen, VIC, 3350

Very professional and knowledgeable

Penny was very professional with her duties in offering the property for sale to us. She was very knowledgeable about the property she offered for sale

Murray & Janet; 12/325 Walker Street, Ballarat North, VIC, 3350

Wonderful experience with Penny from PRD

After looking for a property for 12 months, I was very grateful to Penny for her professionalism in helping me to finally secure a property. Her efficient and friendly manner has made it a pleasure to work with her and I would highly recommend Penny to anyone wanting to buy a property.

Tanya; 120 Learmonth Rd, Wendouree, VIC, 3355

Paramount in helping me purchase my first home.

Penny Shields from PRD Ballarat was paramount in helping me purchase my first home. Penny's excellent communication skills, transparency and willingness to offer support made an otherwise stressful experience bearable. Thank-you for all of the support that has been offered during my buying journey.

Christopher Calleja; 14 Brind Way, Lucas

Highly recommended

Penny was very easy to deal with on all levels. Her friendly approachable nature makes you feel comfortable from the start to end of sale. She is easy to contact and works very hard to get the right price. I really appreciate all she has done for my sales experience with her, and would recommend her to any buyer or seller.

Shelley; 11 Newman St, Ballarat East, VIC, 3350

Professional communication

Catching up with Penny in person was fifg8vilt due to Covid restrictions. Professional dialogue was maintain through phone text and email keeping me informed with the progress and protential sale .guiding through the whole process professionally. Great work by Penny

Shane; 20 Ashwood Gardens, Mitchell Park, VIC, 3355

Very happy with Penny

We got the right price in a very short period of time. And with the conditions we were requiring.

David & Mingzhen; 1A Ascot Gardens Drive, Delacombe, VIC, 3356

Diligent and Positive

Penny was a lovely agent who explained every step of the process and all of the options available to us which we appreciated as first time sellers. She gave good advice but gave us the freedom to make our own decisions and was positive throughout the whole experience. Penny is a great communicator and assisted us to sell our house very quickly and we were very happy with the result of our sale. She is hard working and we definitely recommend Penny as an agent.

Asher And Loretta; 4 Avenwood Close, Canadian, VIC, 3350

Listened, Honest & Excellent Service

Penny was an unknown person to me, but, we meet through my friend. Penny listened to what I wanted and how I required my property to be managed. Penny always confided in me before acting on my behalf. Penny advised the best way to advertise with new ideas, which were very successfull. We managed to achieve the price range I really needed. Penny is a very honest person, tells it as it is and will be a very valuable and capable person to act on behalf of future sellers or buyers.

Vendor; 25 York St, Golden Point, VIC, 3350

Sale of Gillies St

Fantastic, professional and very easy to deal with.

Paul; 1/23 Gillies Street, Alfredton, VIC, 3350

A pleasure to work with

Helpful, honest and supportive

Troy & Charmaine; 40 Carramar Dr, Invermay, VIC, 3352

Easy Selling experience

We felt comfortable and trusted selling our house with Penny knowing she would work as hard as possible to get the best outcome! She always was easy to communicate with and we received regular updates. We would recommend Penny to anyone and would use her in the future if needed. Thanks again for all your hard work!

Michael And Emily; 8 Jenola Court, Canadian, VIC, 3350

Excellent and professional service

Penny is an extremely knowledgeable agent. Her communication skills are excellent and we were very impressed with the level of service we received from her.

Buyer; 220 Elsworth St W, Mount Pleasant, VIC, 3350

Great Purchasing Experience

Buying my first home through Penny has been a great experience. She took the time to guide me through the process and at times when needed helped contact the vendor to ensure critical information was dealt with in time. Penny went above and beyond to assist me and was always available to take my call when needed.

Buyer; 523 Howitt Street, Soldiers Hill, VIC, 3350

Professional and efficient

Penny was very professional and efficient in the sake of my house, with it being sold within one week and above my asking price.

Vendor; 162 Spencer Street, Sebastopol, VIC, 3356

Penny was absolutely brilliant.

She was very professional. Beautifully dressed. Always very polite. Always kepted up to date with everything. Never was disrespectful. Always gave us plenty of noticed when wanting to book in a viewing. I would recommend Penny to anyone.

Colin & Pauline; 4/14 Stawell Street South, Ballarat East, VIC, 3350

Informative and patient

Penny was extremely helpful with the purchase of my first house. She answered all my questions and facilited creative ways to inspect the house when I was stuck in a metropolitan area. Penny has a comprehensive knowledge of the area.

Molly; 11 Newman St, Ballarat East, VIC, 3350

Penny was very professional, friendly and easy to talk to.

I would recommend Penny Shields to anyone who decides to sell their house. She is very professional, honest and has great communication skills.

Drika; 16 Lawrie Drive, Alfredton, VIC, 3350

Effortless!

Penny sold my property in Ballarat within 2 days of going on the market and got me a great price! Penny's advice, suggestions and guidance was pivotal throughout the process of preparing the property for sale and contributed in no small part to the outcome. Penny is great to deal with, having a down to earth approachable nature but at the same time ruthless in getting you a great outcome! I thoroughly recommend Penny to any seller in the market.

Vendor; 254 Humffray Street North, Brown Hill, VIC, 3350

Excellent work from penny at PRD

Penny was fantastic in helping my boys and I buy our new home, nothing was to much trouble and she was always available to answer any questions I had! I would highly recommend Penny to anyone looking at buying or selling a property

Buyer; 37 Morgan St, Sebastopol, VIC, 3356

Prompt and helpful

As we were buying in the area for the first time we relied on our buyer's agent liaising with PRD. Penny was helpful to our agent in viewing the property we bought and assisted us with queries.

Buyer; 254 Humffray Street North, Brown Hill, VIC, 3350

Penny is highly knowledgeable, professional and friendly and I highly recommend her.

My sincerest and heartfelt thanks to the professionalism, friendliness and assistance provided by Penny in the sale of my property. Her knowledge of the market and skills in selling are a credit to her and have made the whole process simple and easy for me as the vendor. I highly recommend her and PRD.

Vendor; 8 Nolan Street, Soldiers Hill, VIC, 3350

Penny Delivered Results

Penny sold 2 properties for me. Everything Penny said she could do she did. And did it well with a high level of professionalism and courtesy.

David; 65 Marigold Street, Wendouree, VIC, 3355

Outstanding!

When asked to write a review for Penny Shields, the first thing that came to mind was what the great American poet and civil rights activist, Maya Angelou, once stated: " I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel." During a most exciting but bittersweet journey, Penny was able to give us the most important gift: Peace of Mind. Dr. Angelou would be proud. Penny Shields is the real deal. It is impossible to list all her attributes here. Yes, her tenacity and sharp mind are two fine qualities which serve her well in being the talented Agent she is. But, let it be known that, whatever task Penny sets out to do, she brings along a very special combination of empathy, integrity and sincerity. These attributes, accompanied by her quick wit and humble attitude, are what have ultimately won our hearts....never mind that she did an outstanding job of selling our beloved family home!! Pick Penny, and you'll never lose!

Simon & Suz; 13 Scenic Crescent, Ballarat North, VIC, 3350

Professional & Experienced

Penny Shield helped us in securing our first home. She provided outstanding representation getting our offer accepted over multiple offers received. We feel so blessed to had her negotiate a great deal for us. Penny is an excellent real estate agent and person, she is caring of ones need. I would not hesitate to recommend Penny for your real estate needs, she will look after you.

Buyer; 521 Howitt Street, Soldiers Hill, VIC, 3350

Excellent communication

Penny's communication throughout this process has been second to none. As this is our first home, we've had lots of questions along the way and Penny has been extremely helpful and available at all hours to answer our questions. We would highly recommend Penny for anyone that is looking to sell or purchase their home. Thank you so much for all of your help along the way!

Buyer; 1 Geoffrey Grove, Mount Clear, VIC, 3350

great experience and communication!

Penny was a fantastic in helping me get the sale of my property organised, from early discussions through to co-ordination with the tenant, and final negotiations. We had an offer very quickly in the range we were looking for, and Penny kept me up to date at all stages of the process and discussions. I thoroughly recommend Penny for her knowledge, professionalism, communication and positive support through the process of selling a property in Ballarat.

Kathryn; 26 Clifton Street, Delacombe, VIC, 3356

Professional under difficult circumstances.

To work successfully during a Covid 19 lockdown is a difficult task but to do it with a positive, enthusiastic and professional manner is incredible and that is exactly what Penny did whilst selling my property. She is an excellent communicator and works tirelessly to ensure the best possible outcome.

Vendor; 17 Mia Street, Alfredton, VIC, 3350

Lovely to deal with

Penny was lovely to deal with the entire time, from her first inspecting the property to the final sale. Penny communicated every step of the way and was professional, reliable and approachable. We would happily recommend Penny.

Vendor; 68 Victoria St, Ballarat East, VIC, 3350

Amazing experience

The whole process dealing with penny about selling my property is very smooth . Penny’s communication is excellent and keep our updates all the time . Our family are very happy with the results that penny had done for us . We would highly recommend for penny’s easygoing and professional services.

Vendor; 220 Elsworth St W, Mount Pleasant, VIC, 3350

Friendly and efficient

Penny was quick to respond and very pleasant to deal with. Positive purchasing process.

Buyer; 116 Frank Street, Ballarat Central, VIC, 3350

Great experience

Penny was very helpful throughout the process of selling our block of land. Always kept us updated and was always reachable. Got an offer on land just after few days of putting the land on sale. Would definitely recommend Penny.

Sunil; 3 Mayo Street, Alfredton, VIC, 3350

Property sale Sebastopol - Ballarat

Penny was referred to me to sell our lovely property in Sebastopol. During the whole process, from start to finish, Penny listened and guided us with her market insight and knowledge. Her market knowledge was completely up to date with recent sales and then analyzing and contrasting those sales to our property. The detail and analyzing on the go was very impressive. She communicated regularly, stepping us through the process and keeping us up to date with the sale process plus potential external impacts such as COVID lockdowns. Penny was transparent to both vendor and buyer, both parties knowing where they stood. I believe this provided a good outcome for both. In summing up my experience, you couldn't go wrong engaging Penny from PRD Ballarat with her utmost professionalism, friendly nature, market knowledge, investment in the property/vendor/seller and finally her communication. Penny made this an easy and enjoyable process. Thank you Penny. Regards Stuart

Vendor; 171 Spencer Street, Sebastopol, VIC, 3356

Amazing!!!

Penny was amazing throughout the process of selling our property. Her can do attitude & amazing organisation skills made the process seamless. Great smile & always professional. Thank you Penny!

Vendor; 34 Marxsen Parade, Lucas, VIC, 3350

Highly recommend

We have now dealt with Penny twice over the last couple of years, first to purchase our investment property and second to sell it. On both occasions, Penny was nothing but professional, friendly, helpful, motivated to get us the best possible outcome. The communication was always regular so we always knew what stage things were at. I couldn't recommend Penny more highly and we will definitely get Penny's help again if we decide to purchase or sell a property again. Thanks Penny for everything...PRD Ballarat are lucky to have you!

Vendor; 2 Glasgow St, Wendouree, VIC, 3355

Best real estate agent in Ballarat

Prd has sold 7 units and a house for us. Penny was very knowledgeable about our properties and the market. She answered any questions we had with respect. She would always call after every open for inspections. She was very confident on who was interested in the properties and who weren’t. If ypu want to sell in Ballarat call Penny, you won’t regret it.

Vendor; 398 Richards Street, Canadian, VIC, 3350

Excellent communication and knowledge

Penny was fabulous to deal with throughout the sale of our property. We found her very professional and super organized with market comparisons and data to give us the confidence that we would achieve our sale price or above. Communication throughout the whole sale process from Penny was excellent.

Vendor; 37 Rowlands Street, Sebastopol, VIC, 3356

Very Professional agent

Whether buying or selling your property, we would highly recommend Penny as an agent. Very down to earth, approachable and knowledgeable in her field. Penny made it easy and stress free when purchasing our new home, which is a hard thing to do given the current climate in real estate. Her advice was invaluable. Thanks Penny.

Buyer; 37 Rowlands Street, Sebastopol, VIC, 3356

Very careing. Very Professional. Most accommodating.

Knows the area. Knows the market. Great sales result after very good communication throughout the process.

Vendor; 202 Gladstone Street, Mount Pleasant

Thank you Penny!

Penny Shields has the patience of a Saint. I put my house (which I previously bought through Penny) on the Market with Penny. Then ensued my changing personal situation, and a changing Market. I have probably been Penny's most difficult Client. Through it all, Penny remained polite, positive and determined. The Sold sticker has now gone up! Very well done Penny.

Vendor; 213 Simpson St, Ballarat North

Great agent

Penny was great, kept communication strong throughout the entire process.

Buyer; 213 Simpson St, Ballarat North

Balances the needs of vendor and buyer to achieve the best outcome.

I purchased my forever home through Penny. She knew the home was what I needed,wanted and fell in love with. Penny was on the front foot at all times, communicating what was happening with my offer. Very responsive to queries and an absolute joy to deal with. I think the vendor and I both got what we needed. I would highly recommend Penny to buy or sell your home.

Buyer; 202 Gladstone Street, Mount Pleasant, VIC, 3350